As a marketing and communication consultant, Gayla has guided the efforts of political campaigns, small business marketing and public relations initiatives, and employee communication campaigns. As a coach, she has helped people in every walk of life become more skilled and confident communicators. She has helped entrepreneurs clarify and refine business ideas, and has written dozens of business and strategic plans for organizations in a wide variety of industries. As a commercial writer, Gayla’s work has appeared in publications such as Profiles of Diversity Journal, Nashville Lifestyles, Trade & Commerce Magazine and Who’s Who in Nashville, and can be found on websites and in print media of many businesses and organizations in the United States and Canada. Her technical writing credits include franchise operations manuals, business start-up guides, employee handbooks, and training programs. As a communication strategist, Gayla has guided the efforts of political campaigns, benefits transitions, union avoidance campaigns, and business initiatives of all kinds. Before launching Praesentia, Inc. in 2001, Gayla spent nearly 15 years with RR Donnelley & Sons Company in a variety of leadership roles culminating as acting Vice-President of Human Resources. Her career has been marked with many innovative and pioneering initiatives designed to maximize results by enhancing individual, team, and organizational communication. She has designed and facilitated strategic planning workshops for groups of all kinds, including non-profits, local government, civic groups, and executive teams in the United States, the United Kingdom, and China. Gayla holds a bachelor’s degree in Business Administration from Bowling Green State University. She is a Certified Organizational Development Practitioner Certification and a Certified Project Management Coach.